• Announcements

    • Eightball

      Forum Closing   02/15/2017

      We are going to close the forum March 12th since our InfoAve News site has all the basics provided by the forum.  Coudeight InfoAve News is at http://www.thundercloud.net/infoave/new/  Please bookmark this page.   You can post on any of the topics, and if you have a question you can use the support forms located there.  Thank you, and if you have any questions, please email us via the contact us form:  http://www.thundercloud.net/infoave/new/contact-cloudeight/ Thank you Darcy and TC, Cloudeight http://thundercloud.net
    • Eightball

      Cloudeight Infoave News Site   02/15/2017

      Cloudeight Infoave News Site is located at http://www.thundercloud.net/infoave/new/  


  • Content count

  • Joined

  • Last visited

  • Days Won


Everything posted by Eightball

  1. You can ask questions at our infovae forum; before asking, do a search as we have a database of thousands and aswered. http://thundercloud.net/infoave/new Darcy
  2. Cloudeight Infoave Premium news is free and published weekly. It includes many computer tips, tricks and tutorials. To join, go to http://thundercloud.net/infoave/join.htm To view previous issues, visit http://thundercloud.net/infoave/premium/ To subscribe to our free daily newsletter, visit http://thundercloud.net/start/subscribe.htm We hope that you will join! Darcy and TC Cloudeight
  3. We are going to close the forum March 12th since our InfoAve News site has all the basics provided by the forum. Coudeight InfoAve News is at http://www.thundercloud.net/infoave/new/ Please bookmark this page. You can post on any of the topics, and if you have a question you can use the support forms located there. Thank you, and if you have any questions, please email us via the contact us form: http://www.thundercloud.net/infoave/new/contact-cloudeight/ Thank you Darcy and TC, Cloudeight http://thundercloud.net
  4. No, it is no longer free. A new laptop with Windows 10 costs less then $300 so careful not to invest too much into a windows 7 machine. Darcy
  5. scammy... While I have ever used any kind of antivirus on my phone, since most alerts are nothing more then an ad, you can get one at Emsisoft https://www.emsisoft.com/en/software/mobilesecurity/ Darcy
  6. It works exactly them same in any mail window for sending, including forward. Be sure you followed my instructions, so that your address book is showing on the email as a sidebar. Darcy
  7. Yes, you can do that. Click Write. When the letter pane opens, click View, Contacts Sidebar. Now click any names you want to add to this mailing. Darcy, Cloudeight
  8. Glad to help, and thanks for being a part of Cloudeight! Darcy
  9. Hi Pat, we have just the program... http://www.thundercloud.net/infoave/new/add-copy-to-and-move-to-to-your-windows-right-click-menu/ Remember, you can go to our Infoave site and do searches for specific subjects, programs.. it has a huge data base of a few thousand items from our newsletters. Direct link for future reference is http://www.thundercloud.net/infoave/new/ Darcy, Cloudeight
  10. Windows Live Mail program is no longer supported by Microsoft and we are finding many are corrupting now. So, if you mean a tech setup Windows Live Mail and put your gmail email account in Live, you should not even use Windows Live. If you mean that a tech setup gmail to check a live email address, you can log in to gmail and go to settings, accounts, and remove it. We are offering setup of Thunderbird with up to three email accounts in case you are interested in that service. http://thundercloud.net/direct/tbird/ Darcy, Cloudeight
  11. Hi Jennie We respond to all mail and I can only suggest you check your junk mail/spam folder for responses, or get a free gmail account in case your isp is censoring and deleting your email. I don't have your name or email address as you are "Jennie" here.. so email us via our main form at http://www.thundercloud.net/infoave/new/contact-us-2/ and provide an alternate email address. As far as FolderMagic, it has not changed or updated in many years and continues to work exactly the same, so reinstalling or licensing it does not affect the program if previously installed. If you need to reinstall icon packs, you can find them at the FolderMagic site. Darcy, Cloudeight
  12. You did the right thing - hang up immediately! Don't ask them questions, don't answer their questions. Just hang up. Answer from knitwit is funny.. and actually if you are going to say anything, that is a good response!! No one from Microsoft is ever ever going to call you to say something like this, nor is any legit software company. Just a big SCAM! Darcy, Cloudeight
  13. HI Jennie If you have ordered from us before, and misplace a license, you can just email us and we will resend your original order. As far as Outlook, you can always copy/paste links to browser if the program gives you errors. Would not be able to troubleshoot without knowing lots of details (windows version, av being used, outlook version, browser linked, etc), so a possible easy solution is to have Thunderbird installed and use that for your email. you can do that, or we can: http://thundercloud.net/tbird Darcy, Cloudeight
  14. Just a note for anyone reading this - I connected to Fred and fixed his problem. He accidentally "hid" the menu on messages he was writing. I clicked the ALT key to see the menu bar as it was hidden, then clicked View, and Toolbars and checked Composition Bar, Menu Bar, and Formatting Bar. Darcy
  15. HI Fred, sounds like you changed a few things in main menu - I will get ahold of you and show you how to drag/drop to change that menu. Darcy, Cloudeight
  16. If this has not updated, try a reboot and it should update automatically as long as you have an internet connection. If it does not, email us and we can further advise. Darcy
  17. As always, email stationery is for those using mail programs not web-based mail. It has been this way since we started creating stationery in the 90s. If you have a friend that only gets mail on the web, instead of a mail program, you will know not to send them stationery. Or you can refer them to get Thunderbird. All mail addressees can be setup in Thunderbird. Darcy, Cloudeight
  18. you can leave it on or off if you are using Emsisoft. Darcy, Cloudeight
  19. what browser are you using, and what version of windows? Darcy
  20. Our help page and information can be found at http://thundercloud.net/tbird Darcy
  21. All printers have downloadable setup files. Just be sure you are on the actual site of your printer when you do this. For example, doing a search for HP Printer Drivers, the first on the list is HP Printers Drivers Download - DriverUpdate.net‎ Adhp-printer.driverupdate.net/‎ That is NOT HP and is a scammy site trying to get you on their page. Just go to hp.com for example, to be sure you are at HP Darcy, Cloudeight
  22. Not sure what you are referring to, but it may have been FolderMagic, which is one of our own programs http://foldermagic.com Darcy, Cloudeight
  23. No, we won't remove Windows Live Darcy, Cloudeight
  24. Hi Nikilet It will be a perfectly smooth transition; since you have imap, all folders and mails in the folders will appear in Thunderbird. Imap mirrors the server, so any computers you have mail setup on will all be identical as well, or any phones. If you were using pop3, you would have to import the mail to Thunderbird, but you are already using imap, so no need to do a manual import. It all be automatic. We are seeing more and more folks with corrupt Windows Live Mail, and they are losing all their mail, or corrupting single folders. Microsoft ends support and updates in January. Darcy, Cloudeight
  25. Hi Emily First off, your server/isp has nothing to do with whether your computer is turned on, working, etc. They are only for connecting to webpages, email, etc. once your computer is on and connected to them. Power to the modem has nothing to do with the computer itself either. Sounds like something fried if your computer is not coming on. My guess is the on/off switch or the motherboard. It is not something visable. Vista is quite old and I would advise not putting any money into this to fix it as you will be losing all support anyway as far as updates from Microsoft and most major programs. A new laptop will run you around $300 and the ONLY things you really need are the following: 1. Screensize you like 2. 4 gig of RAM (more if you can get it) 3. 500 gig to 1 TB hard drive (most all on the market have this as minumum) Past that, don't let anyone tell you that you need other bells and whistles unless you are a power gamer or 3d render expert. Darcy, Cloudeight