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    • Eightball

      Forum Closing   02/15/2017

      We are going to close the forum March 12th since our InfoAve News site has all the basics provided by the forum.  Coudeight InfoAve News is at http://www.thundercloud.net/infoave/new/  Please bookmark this page.   You can post on any of the topics, and if you have a question you can use the support forms located there.  Thank you, and if you have any questions, please email us via the contact us form:  http://www.thundercloud.net/infoave/new/contact-cloudeight/ Thank you Darcy and TC, Cloudeight http://thundercloud.net
    • Eightball

      Cloudeight Infoave News Site   02/15/2017

      Cloudeight Infoave News Site is located at http://www.thundercloud.net/infoave/new/  

AliceJane40

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  1. Thanks Darcy - after much trying to get this to work it finally did. I'm one happy camper.
  2. Darcy - I tried you suggestion and it does not work (for me anyway). It works if I want to send a e-mail that I'm composing to a bunch of people. My problem is that I receive an e-mail and I want to forward that e-mail. I can't use your suggestion as it doesn't pick up the original e-mail that I'm trying to forward. The only way I found that it works is if I type in the initial and then select the name and then hit enter and put in the next name. So if I'm forwarding the e-mail to 10 people, I have to do this 10 times. Very inconvenient. I hope you have another solution. Thanks for any help you can give me.
  3. I want to forward an e-mail that I received to a bunch of people. I know that I can put the names in individually by using the initial of each person or I can create a master list. I would like to have this procedure like it was in Outlook Express -- you go to the Address Book and click on each name. Can this be done in Thunderbird? Thanks for your help.
  4. I am now using Internet Explorer for my browser. I am told I need to get rid of IE because Microsoft is no longer supporting it. What browser do you suggest I switch to?
  5. Should I turn on Windows Defender? I keep getting notification that it is turned off. I have Emsisoft and Windows 10, IE for my browser and Thunderbird for my e-mail.
  6. Hi Darcy - I've now lost Windows Mail and all my info for signing up with you is there and I can't retrieve it. I don't know what to do about the eml extension. Also I'm getting popups about updating my drivers. So I think I need to have a session with you. I've tried restoring my computer but that didn't bring back my Windows Mail. Don't know where to go to sign up with you. I have a Cloudeight Direct Key. Thanks for your help. By the way I'm using my TWC Roadrunner mail program right now. Same e-mail address : ***. Thanks for any help.
  7. I am using Windows Mail. I got an e-mail from a friend with a eml file extension. I went to open it and a screen appeared "Accounts".----"Add Accounts". The choice was: Outlook, Exchange, Google, Yahoo, icloud and Other (pop, imap. Which account do I use -- Windows Mail is not listed. Thanks for any assistance.
  8. I want to see what the Windows 10 Power Menu looked like -- BIG mistake. I lost my Start button. I liked having the Start button as it showed all my "stuff" that I have on my computer. The Power Menu is cumbersome to me. How do I get back the Start button?
  9. I cannot get my mail on Windows Mail. Something happened overnite. I click on my Win Mail on my task bar and nothing happens. So I go to Programs and click on Windows Mail there and nothing happens. I saw that Classic Shell needed to be updated this morning -- so I updated. Everything else works except for Windows Mail. Any suggestions to fix?
  10. Something happened last nite! The start button listed a bunch of programs. They are now gone. And a blank area is left. I don't know how to retrieve these programs and put them back so that when I hit the start button they will appear. Can anybody help. Thanks.
  11. TC - I have an additional problem -- I cannot send e-mails -- just discovered this.
  12. This is for TC --- TC you had customized my computer on Tuesday and everything was working fine. Except for this morning. When I click on the IE icon another IE comes on the task bar. Then we tried to play ZUMA (a paid game) it comes up but does not start the game like its supposed to. And then I have to alt code delete to get rid of it. Also, emsisoft comes up with each new web page saying that Windows/saplugin.dll says it is at risk. At first I recommend it not be allowed but then I changed to "allow" and emsisoft did not come up again. I did not download anything after you worked on the computer. Got any suggestions for fixing these 2 problems?
  13. I am trying to upgrade to Windows 10 from Windows 8.1. I keep getting this error code 80240020 - upgrade failed. I already got it 7 times. Does anyone know how to fix this error code?
  14. Thanks Darcy. I knew you guys would have a solution. Your knowledge is unbelievable!
  15. My spell check does not work in Windows Mail. Anybody have a solution? My browser is IE and I have Windows 8.1. Don't know if that makes a difference.