Jennie

email won't save in Outlook

4 posts in this topic

Hi,

I've just bought FolderMagic again as I couldn't locate my key from the first time and I'm having all sorts of problems.

i received the notification email of payment and was asked to save it for future reference, but for some reason it will not save. I get the Microsoft Office Outlook error message saying

: a file error has occurred (c:\..\ Notification of payment rec..) The links in the email are not working either. Any ideas what's causing this to happen? Thanks for any help

Kind Regards

Jennie

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HI Jennie

If you have ordered from us before, and misplace a license, you can just email us and we will resend your original order. 

As far as Outlook, you can always copy/paste links to browser if the program gives you errors. Would not be able to troubleshoot without knowing lots of details (windows version, av being used, outlook version, browser linked, etc), so a possible easy solution is to have Thunderbird installed and use that for your email. you can do that, or we can: http://thundercloud.net/tbird

 

Darcy, Cloudeight

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Hi Darcy,

I had FolderMagic many years ago, probably around 2004, when I had  SmileyCons, Calendar Pal and GetSmile etc. I did email three times, but as I had no reply thought I would need to buy again. This is what I have done, but has also caused problems with the previously installed icons.  

Regards

Jennie

 

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Hi Jennie

We respond to all mail and I can only suggest you check your junk mail/spam folder for responses, or get a free gmail account in case your isp is censoring and deleting your email. I don't have your name or email address as you are "Jennie" here..  so email us via our main form at http://www.thundercloud.net/infoave/new/contact-us-2/ and provide an alternate email address.  

As far as FolderMagic, it has not changed or updated in many years and continues to work exactly the same, so reinstalling or licensing it does not affect the program if previously installed. If you need to reinstall icon packs, you can find them at the FolderMagic site.

Darcy, Cloudeight

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